Meanwhile, as the virtual reality and metaverse concepts continue to hint at what people might one do be able to do without stepping out of their homes, e-commerce and online shopping continue to grow rapidly.
Urban last-mile delivery (LMD), a core aspect of the package delivery value chain, is the end leg of an item’s journey, from a transportation hub to a final destination. The most labour-intensive stage of delivery, scattered customer distribution and the high frequency of requests means it accounts for a high proportion of costs across the wider logistics chain. Purpose-designed shopping festivals, like Double 11 in China, and Black Friday and Cyber Monday in western countries, during which time period the number of parcels drastically increases, are a major driver behind the rapid development of this means of urban delivery.